Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn
Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn

Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn

October 29, 2024 at 6:09 AM 6 min read
The Power of Auto Call Summaries: Transforming Information Overload

The Power of Auto Call Summaries: Transforming Information Overload

October 3, 2024 at 12:32 PM 4 min read
From Design to Deployment: Mastering AI Prompt Customization with MiaRec

From Design to Deployment: Mastering AI Prompt Customization with MiaRec

August 20, 2024 at 1:19 PM 2 min read
MiaRec Midyear Update with CX Today

MiaRec Midyear Update with CX Today

July 3, 2024 at 8:59 AM 9 min read
How MiaRec Helps BPOs Overcome 5 Common Challenges
How MiaRec Helps BPOs Overcome 5 Common Challenges

How MiaRec Helps BPOs Overcome 5 Common Challenges

July 1, 2024 at 10:14 AM 7 min read
How AI Can Help Health & Life Insurance Contact Centers Streamline Data Capture & Entry Workflows
How AI Can Help Health & Life Insurance Contact Centers Streamline Data Capture & Entry Workflows

How AI Can Help Health & Life Insurance Contact Centers Streamline Data Capture & Entry Workflows

June 18, 2024 at 8:32 AM 5 min read
Boost Your Auto Insurance Contact Center Efficiency With AI Insights

Boost Your Auto Insurance Contact Center Efficiency With AI Insights

June 17, 2024 at 3:59 PM 6 min read
How Contact Center AI Can Help Reduce Customer Churn

How Contact Center AI Can Help Reduce Customer Churn

May 2, 2024 at 12:32 PM 7 min read
MiaRec (Literally) On Our Soapbox About AI
John-Ortiz-MiaRec

MiaRec (Literally) On Our Soapbox About AI

April 26, 2024 at 3:24 PM 2 min read
Crafting AI Prompts: 5 Expert Tips for Contact Centers

Crafting AI Prompts: 5 Expert Tips for Contact Centers

April 8, 2024 at 2:33 PM 10 min read