John Ortiz

John Ortiz

Posts by John Ortiz

6 High-Impact Ways To Improve Your Sales Performance Using AI Insights
6 High-Impact Ways To Improve Your Sales Performance Using AI Insights

6 High-Impact Ways To Improve Your Sales Performance Using AI Insights

December 3, 2024 at 3:01 AM 6 min read
Sales Contact Centers: How AI Insights Can Help You Boost Revenue
Sales Contact Centers: How AI Insights Can Help You Boost Revenue

Sales Contact Centers: How AI Insights Can Help You Boost Revenue

November 27, 2024 at 2:52 AM 8 min read
Crafting Clarity: The Science of AI Prompt Designing

Crafting Clarity: The Science of AI Prompt Designing

November 21, 2024 at 12:02 PM 2 min read
Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn
Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn

Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn

October 29, 2024 at 6:09 AM 6 min read
Improving Your Self-Service Options Through Topic Analysis Insights
Improving Your Self-Service Options Through Topic Analysis Insights

Improving Your Self-Service Options Through Topic Analysis Insights

October 9, 2024 at 12:17 PM 5 min read
Using Auto Call Scoring To Choose The Right Calls For Manual Review
Using Auto Call Scoring To Choose The Right Calls For Manual Review

Using Auto Call Scoring To Choose The Right Calls For Manual Review

October 7, 2024 at 8:15 AM 4 min read
The Power of Auto Call Summaries: Transforming Information Overload

The Power of Auto Call Summaries: Transforming Information Overload

October 3, 2024 at 12:32 PM 4 min read
How You Can Semi-Automate Your Agent Evaluation With A Custom GPT
How You Can Semi-Automate Your Agent Evaluation With A Custom GPT

How You Can Semi-Automate Your Agent Evaluation With A Custom GPT

September 2, 2024 at 12:14 AM 5 min read
How You Can Create Agent Schedules In A Few Minutes With A Custom GPT
How You Can Create Agent Schedules In A Few Minutes With A Custom GPT

How You Can Create Agent Schedules In A Few Minutes With A Custom GPT

August 22, 2024 at 9:47 AM 6 min read
NLP vs. Generative AI-Powered Topical Analytics
NLP vs. Generative AI-Powered Topical Analytics

NLP vs. Generative AI-Powered Topical Analytics

August 19, 2024 at 11:11 PM 6 min read