The Financial Impact Of Customer Churn (Direct vs. Indirect Costs)
The Financial Impact Of Customer Churn (Direct vs. Indirect Costs)
March 17, 2025 at 11:32 AM
8
min read
How Contact Center AI Can Help Reduce Customer Churn
How Contact Center AI Can Help Reduce Customer Churn
March 9, 2025 at 12:00 AM
9
min read
Benefits & Limitations Of MiaRec's AI-Powered Individualized Coaching Suggestions For Contact Center Agents
Benefits & Limitations Of MiaRec's AI-Powered Individualized Coaching Suggestions For Contact Center Agents
December 23, 2024 at 8:00 AM
6
min read
6 Ways To Boost Your Hospitality Contact Center with Generative AI
6 Ways To Boost Your Hospitality Contact Center with Generative AI
December 19, 2024 at 7:45 AM
6
min read
How Sales Contact Centers Can Use AI Insights To Increase Efficiency And Profitability
How Sales Contact Centers Can Use AI Insights To Increase Efficiency And Profitability
December 10, 2024 at 7:45 AM
8
min read
6 High-Impact Ways To Improve Your Sales Performance Using AI Insights
6 High-Impact Ways To Improve Your Sales Performance Using AI Insights
December 3, 2024 at 3:01 AM
6
min read
Sales Contact Centers: How AI Insights Can Help You Boost Revenue
Sales Contact Centers: How AI Insights Can Help You Boost Revenue
November 27, 2024 at 2:52 AM
8
min read
Crafting Clarity: The Science of AI Prompt Designing
Crafting Clarity: The Science of AI Prompt Designing
November 21, 2024 at 12:02 PM
2
min read
Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn
Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn
October 29, 2024 at 6:09 AM
6
min read
Improving Your Self-Service Options Through Topic Analysis Insights
Improving Your Self-Service Options Through Topic Analysis Insights
October 9, 2024 at 12:17 PM
5
min read