Modern Contact Center
Welcome to the MiaRec Modern Contact Center blog where customer-first organizations find practical tips, tricks, and strategic expert advice on how to keep their contact centers ultra efficient while providing the best customer experience possible!
6 Ways To Boost Your Hospitality Contact Center with Generative AI
6 Ways To Boost Your Hospitality Contact Center with Generative AI
December 19, 2024 at 7:45 AM
6
min read
Press 0 for the Future: Voice AI Agents Set to Transform Contact Centers in 2025
Press 0 for the Future: Voice AI Agents Set to Transform Contact Centers in 2025
December 12, 2024 at 3:50 PM
2
min read
How Sales Contact Centers Can Use AI Insights To Increase Efficiency And Profitability
How Sales Contact Centers Can Use AI Insights To Increase Efficiency And Profitability
December 10, 2024 at 7:45 AM
8
min read
6 High-Impact Ways To Improve Your Sales Performance Using AI Insights
6 High-Impact Ways To Improve Your Sales Performance Using AI Insights
December 3, 2024 at 3:01 AM
6
min read
Sales Contact Centers: How AI Insights Can Help You Boost Revenue
Sales Contact Centers: How AI Insights Can Help You Boost Revenue
November 27, 2024 at 2:52 AM
8
min read
Crafting Clarity: The Science of AI Prompt Designing
Crafting Clarity: The Science of AI Prompt Designing
November 21, 2024 at 12:02 PM
2
min read
Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis
Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis
November 8, 2024 at 8:40 AM
2
min read
Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn
Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn
October 29, 2024 at 6:09 AM
6
min read
Improving Your Self-Service Options Through Topic Analysis Insights
Improving Your Self-Service Options Through Topic Analysis Insights
October 9, 2024 at 12:17 PM
5
min read
Using Auto Call Scoring To Choose The Right Calls For Manual Review
Using Auto Call Scoring To Choose The Right Calls For Manual Review
October 7, 2024 at 8:15 AM
4
min read