From Data to Dialogue: Introducing Ask AI — The Next Leap in AI-Powered Decision Making

By Gennadiy Bezkorovayniy, CEO of MiaRec

We’re living in the era of AI — an era that’s reshaping how we think, work, and even make decisions.
We ask ChatGPT for ideas, Google AI for recommendations, and our personal assistants for reminders and plans. AI has become part of how we think, helping us find answers faster and act with more confidence.

So why do businesses still wait weeks for insights hidden in their own data?

At MiaRec, we’ve been asking that same question.
Every day, contact centers and customer-facing teams generate an enormous amount of conversational data — a goldmine of information about customer sentiment, agent performance, and business opportunities. But historically, accessing that intelligence required analysts, complex dashboards, and long reporting cycles. By the time the data reached decision-makers, the moment to act had already passed.

That’s what inspired Ask AI by MiaRec.

The next generation of analytics isn’t about dashboards — it’s about dialogue.
With Ask AI, you can simply ask your business a question in plain language — and get a clear, evidence-backed answer in seconds. Questions like:

• “What are the biggest reasons customers are cancelling?”

• “Who are my top-performing agents this quarter?”

• “Which products drive the most repeat calls?”

Each response is enriched with visual insights, supporting evidence, and actionable recommendations.

Screenshot of the ASK AI by MiaRec answering the questions regarding CSAT scores with visualization and suggested next steps.

Ask AI by MiaRec bridges the gap between curiosity and clarity. It empowers anyone — from CX leaders to operations and sales teams — to explore their data without technical barriers, uncovering root causes and acting faster than ever before.

But this isn’t just about speed. It’s about access.
Ask AI puts the power of advanced AI analysis directly in the hands of decision-makers. It removes the dependency on specialists and democratizes intelligence across the organization. When anyone can ask better questions, the entire company gets smarter.

This is what innovation looks like to us — not just new technology, but new behavior.
Ask AI marks the beginning of a shift from reactive reporting to proactive discovery — from waiting for reports to leading with insight.

It’s not just a feature. It’s the next evolution of how we learn from our customers, our teams, and our conversations.

Ask AI by MiaRec turns every interaction into a moment of understanding — and every leader into an agent of change.

Welcome to the next era of AI-powered decision-making.

Welcome to Ask AI.