Modern Contact Center
Welcome to the MiaRec Modern Contact Center blog where customer-first organizations find practical tips, tricks, and strategic expert advice on how to keep their contact centers ultra efficient while providing the best customer experience possible!
6 High-Impact Ways To Improve Your Sales Performance Using AI Insights
6 High-Impact Ways To Improve Your Sales Performance Using AI Insights
December 3, 2024 at 3:01 AM
6
min read
Sales Contact Centers: How AI Insights Can Help You Boost Revenue
Sales Contact Centers: How AI Insights Can Help You Boost Revenue
November 27, 2024 at 2:52 AM
8
min read
Crafting Clarity: The Science of AI Prompt Designing
Crafting Clarity: The Science of AI Prompt Designing
November 21, 2024 at 12:02 PM
2
min read
Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis
Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis
November 8, 2024 at 8:40 AM
2
min read
Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn
Using AI-Extracted Insights from Contact Center Call Recordings to Reduce Customer Churn
October 29, 2024 at 6:09 AM
6
min read
Improving Your Self-Service Options Through Topic Analysis Insights
Improving Your Self-Service Options Through Topic Analysis Insights
October 9, 2024 at 12:17 PM
5
min read
Using Auto Call Scoring To Choose The Right Calls For Manual Review
Using Auto Call Scoring To Choose The Right Calls For Manual Review
October 7, 2024 at 8:15 AM
4
min read
The Power of Auto Call Summaries: Transforming Information Overload
The Power of Auto Call Summaries: Transforming Information Overload
October 3, 2024 at 12:32 PM
4
min read
How You Can Semi-Automate Your Agent Evaluation With A Custom GPT
How You Can Semi-Automate Your Agent Evaluation With A Custom GPT
September 2, 2024 at 12:14 AM
5
min read
How You Can Create Agent Schedules In A Few Minutes With A Custom GPT
How You Can Create Agent Schedules In A Few Minutes With A Custom GPT
August 22, 2024 at 9:47 AM
6
min read