We Built Auto QA to Automate QA. Our Customers Used It to Transform Their Business.
We Built Auto QA to Automate QA. Our Customers Used It to Transform Their Business.
May 20, 2025 at 1:41 PM
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6 Ways To Boost Your Hospitality Contact Center with Generative AI
6 Ways To Boost Your Hospitality Contact Center with Generative AI
May 14, 2025 at 6:21 AM
6
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AI Is Everywhere, But ROI Is Rare — Why CX Is Leading the Way
AI Is Everywhere, But ROI Is Rare — Why CX Is Leading the Way
April 29, 2025 at 12:11 PM
3
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How To Gauge Customer Churn Risks Using Traditional vs. AI-Based Metrics
How To Gauge Customer Churn Risks Using Traditional vs. AI-Based Metrics
March 26, 2025 at 2:11 AM
7
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The Financial Impact Of Customer Churn (Direct vs. Indirect Costs)
The Financial Impact Of Customer Churn (Direct vs. Indirect Costs)
March 17, 2025 at 11:32 AM
8
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How Contact Center AI Can Help Reduce Customer Churn
How Contact Center AI Can Help Reduce Customer Churn
March 9, 2025 at 12:00 AM
9
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Rethinking Voice of the Customer: Using AI to Measure What Really Matters in CX
Rethinking Voice of the Customer: Using AI to Measure What Really Matters in CX
January 28, 2025 at 2:57 PM
5
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Press 0 for the Future: Voice AI Agents Set to Transform Contact Centers in 2025
Press 0 for the Future: Voice AI Agents Set to Transform Contact Centers in 2025
December 12, 2024 at 3:50 PM
2
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Sales Contact Centers: How AI Insights Can Help You Boost Revenue
Sales Contact Centers: How AI Insights Can Help You Boost Revenue
November 27, 2024 at 2:52 AM
8
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Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis
Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis
November 8, 2024 at 8:40 AM
2
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