6 Ways To Boost Your Hospitality Contact Center with Generative AI
6 Ways To Boost Your Hospitality Contact Center with Generative AI

6 Ways To Boost Your Hospitality Contact Center with Generative AI

December 19, 2024 at 7:45 AM 6 min read
Press 0 for the Future: Voice AI Agents Set to Transform Contact Centers in 2025

Press 0 for the Future: Voice AI Agents Set to Transform Contact Centers in 2025

December 12, 2024 at 3:50 PM 2 min read
Sales Contact Centers: How AI Insights Can Help You Boost Revenue
Sales Contact Centers: How AI Insights Can Help You Boost Revenue

Sales Contact Centers: How AI Insights Can Help You Boost Revenue

November 27, 2024 at 2:52 AM 8 min read
Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis

Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis

November 8, 2024 at 8:40 AM 2 min read
Improving Your Self-Service Options Through Topic Analysis Insights
Improving Your Self-Service Options Through Topic Analysis Insights

Improving Your Self-Service Options Through Topic Analysis Insights

October 9, 2024 at 12:17 PM 5 min read
The Power of Auto Call Summaries: Transforming Information Overload

The Power of Auto Call Summaries: Transforming Information Overload

October 3, 2024 at 12:32 PM 4 min read
NLP vs. Generative AI-Powered Topical Analytics
NLP vs. Generative AI-Powered Topical Analytics

NLP vs. Generative AI-Powered Topical Analytics

August 19, 2024 at 11:11 PM 6 min read
[What, How, Watch] Exploring MiaRec’s Innovations in Contact Center QA

[What, How, Watch] Exploring MiaRec’s Innovations in Contact Center QA

August 5, 2024 at 11:01 AM 3 min read
NLP-based vs. LLM-Powered Sentiment Analysis: What's The Difference?
NLP-based vs. LLM-Powered Sentiment Analysis: What's The Difference?

NLP-based vs. LLM-Powered Sentiment Analysis: What's The Difference?

July 11, 2024 at 9:32 AM 5 min read
How MiaRec Helps BPOs Overcome 5 Common Challenges
How MiaRec Helps BPOs Overcome 5 Common Challenges

How MiaRec Helps BPOs Overcome 5 Common Challenges

July 1, 2024 at 10:14 AM 7 min read