MiaRec (Literally) On Our Soapbox About AI
John-Ortiz-MiaRec

MiaRec (Literally) On Our Soapbox About AI

April 26, 2024 at 3:24 PM 2 min read
Crafting AI Prompts: 5 Expert Tips for Contact Centers

Crafting AI Prompts: 5 Expert Tips for Contact Centers

April 8, 2024 at 2:33 PM 10 min read
Generative AI In Conversational Analytics: Demo & Discussion [CX Today]

Generative AI In Conversational Analytics: Demo & Discussion [CX Today]

March 30, 2024 at 7:44 PM 8 min read
MiaRec's QA Dashboards & Analytics: Insights & Trend Analysis

MiaRec's QA Dashboards & Analytics: Insights & Trend Analysis

March 21, 2024 at 8:25 AM 6 min read
Who Is Not A Good Fit For MiaRec?

Who Is Not A Good Fit For MiaRec?

March 18, 2024 at 1:42 AM 4 min read
Best Contact Center AI Use Cases

Best Contact Center AI Use Cases

February 16, 2024 at 11:45 AM 8 min read
Top Call Center QA Challenges and How AI-Powered Solutions Can Help

Top Call Center QA Challenges and How AI-Powered Solutions Can Help

February 14, 2024 at 4:05 PM 7 min read
What's New at MiaRec in 2024/ Interview for Call Centre Helper TV

What's New at MiaRec in 2024/ Interview for Call Centre Helper TV

January 15, 2024 at 4:38 PM 2 min read
Call Types: Unlocking VOC Insights with AI-Driven Call Categorization

Call Types: Unlocking VOC Insights with AI-Driven Call Categorization

December 22, 2023 at 1:32 AM 6 min read
Contact Center AI Maturity Model
Contact Center AI Maturity Model

Contact Center AI Maturity Model

December 21, 2023 at 3:28 AM 10 min read