Crafting Clarity: The Science of AI Prompt Designing

Crafting Clarity: The Science of AI Prompt Designing

November 21, 2024 at 12:02 PM 2 min read
Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis

Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis

November 8, 2024 at 8:40 AM 2 min read
Using Auto Call Scoring To Choose The Right Calls For Manual Review
Using Auto Call Scoring To Choose The Right Calls For Manual Review

Using Auto Call Scoring To Choose The Right Calls For Manual Review

October 7, 2024 at 8:15 AM 4 min read
The Power of Auto Call Summaries: Transforming Information Overload

The Power of Auto Call Summaries: Transforming Information Overload

October 3, 2024 at 12:32 PM 4 min read
How You Can Semi-Automate Your Agent Evaluation With A Custom GPT
How You Can Semi-Automate Your Agent Evaluation With A Custom GPT

How You Can Semi-Automate Your Agent Evaluation With A Custom GPT

September 2, 2024 at 12:14 AM 5 min read
[What, How, Watch] Exploring MiaRec’s Innovations in Contact Center QA

[What, How, Watch] Exploring MiaRec’s Innovations in Contact Center QA

August 5, 2024 at 11:01 AM 3 min read
MiaRec Midyear Update with CX Today

MiaRec Midyear Update with CX Today

July 3, 2024 at 8:59 AM 9 min read
How MiaRec Helps BPOs Overcome 5 Common Challenges
How MiaRec Helps BPOs Overcome 5 Common Challenges

How MiaRec Helps BPOs Overcome 5 Common Challenges

July 1, 2024 at 10:14 AM 7 min read
Boost Your Auto Insurance Contact Center Efficiency With AI Insights

Boost Your Auto Insurance Contact Center Efficiency With AI Insights

June 17, 2024 at 3:59 PM 6 min read
ScoreBuddy vs. MiaRec: Features, Pricing, & More

ScoreBuddy vs. MiaRec: Features, Pricing, & More

May 23, 2024 at 3:54 PM 6 min read