How You Can Semi-Automate Your Agent Evaluation With A Custom GPT

How You Can Semi-Automate Your Agent Evaluation With A Custom GPT
September 2, 2024 at 12:14 AM
5
min read
How You Can Create Agent Schedules In A Few Minutes With A Custom GPT

How You Can Create Agent Schedules In A Few Minutes With A Custom GPT
August 22, 2024 at 9:47 AM
6
min read
NLP vs. Generative AI-Powered Topical Analytics

NLP vs. Generative AI-Powered Topical Analytics
August 19, 2024 at 11:11 PM
6
min read
12 High-Impact Decisions You Can Confidently Make Using MiaRec Dashboards & Reporting

12 High-Impact Decisions You Can Confidently Make Using MiaRec Dashboards & Reporting
July 11, 2024 at 9:20 AM
7
min read
How MiaRec Helps BPOs Overcome 5 Common Challenges

How MiaRec Helps BPOs Overcome 5 Common Challenges
July 1, 2024 at 10:14 AM
7
min read
How AI Can Help Health & Life Insurance Contact Centers Streamline Data Capture & Entry Workflows

How AI Can Help Health & Life Insurance Contact Centers Streamline Data Capture & Entry Workflows
June 18, 2024 at 8:32 AM
5
min read
Boost Your Auto Insurance Contact Center Efficiency With AI Insights

Boost Your Auto Insurance Contact Center Efficiency With AI Insights
June 17, 2024 at 3:59 PM
6
min read
How Contact Center AI Can Help Improve Team Morale & Reduce Agent Turnover

How Contact Center AI Can Help Improve Team Morale & Reduce Agent Turnover
May 11, 2024 at 2:44 PM
7
min read
How Contact Center AI Can Help Reduce Customer Churn

How Contact Center AI Can Help Reduce Customer Churn
May 2, 2024 at 12:32 PM
7
min read
Generative AI In Conversational Analytics: Demo & Discussion [CX Today]

Generative AI In Conversational Analytics: Demo & Discussion [CX Today]
March 30, 2024 at 7:44 PM
8
min read