Anthony Perez

Anthony Perez

Senior Sales and Marketing Professional with 12+ years of experience featuring demonstrated success across multiple industries and verticals including channel. Strengths include key relationship building/management, account based marketing (ABM), strategic sales and negotiation. Adept at leading continuous process improvements and digital transformation.

Posts by Anthony Perez

How To Spot Product Trends Or Issues Using Contact Center Data

How To Spot Product Trends Or Issues Using Contact Center Data

September 15, 2022 at 3:38 AM 5 min read
10 Signs That Your Contact Center Is At Risk For A Security Breach

10 Signs That Your Contact Center Is At Risk For A Security Breach

August 25, 2022 at 6:47 AM 9 min read
8 Contact Center-Generated Customer Insights Your Marketing & Sales Team Needs

8 Contact Center-Generated Customer Insights Your Marketing & Sales Team Needs

August 12, 2022 at 3:11 AM 5 min read
12 Must-Have Contact Center Security & Compliance Features
12 Security & Compliance Features & Capabilities Your Modern Contact Center Solution Must Have

12 Must-Have Contact Center Security & Compliance Features

July 15, 2022 at 3:02 AM 3 min read
How To Separate The Cream From The Crop With These 10 Standard Call Recording Features

How To Separate The Cream From The Crop With These 10 Standard Call Recording Features

July 5, 2022 at 7:48 AM 4 min read
Why You Should Never Underestimate The Value Of The Voice of the Customer
Why You Should Never Underestimate The Value Of The Voice of the Customer

Why You Should Never Underestimate The Value Of The Voice of the Customer

June 21, 2022 at 11:54 AM 3 min read
5 Considerations That Impact MiaRec's Pricing
5 Considerations That Impact MiaRec's Pricing

5 Considerations That Impact MiaRec's Pricing

May 21, 2022 at 11:14 AM 3 min read
How To Build A Rock-Solid Business Case For Contact Center Automation By Management Priority

How To Build A Rock-Solid Business Case For Contact Center Automation By Management Priority

May 13, 2022 at 3:03 AM 5 min read
4 Key Considerations For Setting Virtual, Remote, Or Hybrid Contact Centers Up For Success
4 Key Considerations For Setting Virtual, Remote, Or Hybrid Contact Centers Up For Success

4 Key Considerations For Setting Virtual, Remote, Or Hybrid Contact Centers Up For Success

April 26, 2022 at 8:31 AM 4 min read
6 Expert Tips On Agent Evaluation That Will Save You Lots Of Time

6 Expert Tips On Agent Evaluation That Will Save You Lots Of Time

April 19, 2022 at 8:34 AM 4 min read