Products

The MiaRec Platform

MiaRec's easy-to-use Generative AI-powered Conversation Intelligence Platform is designed to grow with you.

Auto QAAutomated Quality Management (AQM) and AI-based Call Categorization for contact centers with 25+ agents looking to automate their QA processes.
iMetricsIMetrics is ideal for contact centers with 25+ agents looking to get complete visibility into customer sentiment, ensure customer satisfaction, proactively address issues, and more.
Advanced AnalyticsCustom metrics and CX intelligence for those looking to transform their contact center into a revenue driver.
Solutions
By Objective

Complete Performance Visibility

Enhance CX

Security & Compliance

QA Automation

By Industry

Telecom Service Providers

Healthcare Institutions

Financial Services

Customer-First Businesses

Government Agencies

Contact Centers
Integrations
Pricing
Resources
Featured Resources

Conversation Intelligence Buyer's Guide

Automate & Elevate Contact Center QA with AI

Voice Analytics Evaluation Checklist

Conversation Intelligence Market Guide

Experience The Product

Book A Demo

Apply For A Free Trial

Product Videos

ROI & Pricing

Pricing Calculator

Auto QM ROI Calculator

Auto Call Summary ROI Calculator

Request A Custom Quote

View All Resources
Blog

Book a Demo Contact Us

Book a Demo Contact Us

Products
Solutions
- By Objective
- By Company Type
Integrations
Pricing
Resources
Blog

Become A Partner
Support
Documentation

Book a Demo Contact Us

Victoria Piazza

Victoria Piazza

Posts by Victoria Piazza

MiaRec (Literally) On Our Soapbox About AI

John-Ortiz-MiaRec

Automated Quality Management

MiaRec (Literally) On Our Soapbox About AI

April 26, 2024 at 3:24 PM 2 min read

Conversation Intelligence and Auto QA Solutions for Better Business Outcomes

Products

Auto QA
iMetrics
Advanced Analytics

Company

About MiaRec
Events
Careers
Become a Partner

Blog
Pricing
Resource Library
Auto QA ROI Calculator
Auto Call Summary ROI Calculator

Support

Help Desk
Documentation
Contact

Copyright © 2025 MiaRec, Inc.

Terms
Privacy

Provide More Info

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean.

Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar.